B2B Customer Support, solved.
runMachine creates drafts and tickets, grounded in facts from your sourcecode, logs, and databases.
runMachine creates drafts and tickets, grounded in facts from your sourcecode, logs, and databases.
Triaging support requests and digging through docs is like a second job. RunMachine helps by answering any customer request in detail—instantly. One forward, and the machine finds the answer.
Meet customers where they are—Slack, Gmail, Teams, and beyond.
From questions to tickets to solutions—automated end-to-end.
Turn every request into insight. Ask the machine what matters.
Support customers across Slack, Gmail, Outlook, Microsoft Teams, and more.
Finds the facts, logs and data to answer any request. Reproduces bugs on the fly.
Your machine can handle customer questions, create tickets and propose solutions.
Collect all customer requests and ask the machine what is relevant.
Get started with Self host for free. No credit card required.
Get started, no credit card required. Great for hobby projects and POCs.
For production projects. Longer data retention and unlimited users.
For scaling projects. Unlimited history, high rate limits, all features.
For large-scale teams. Enterprise-grade support and security.